Programme & Project Manager - Transformation

The opportunity

We are looking for an enthusiastic individual with proven programme and project management experience to support delivery of a series of organisational change projects that are central to equipping BSC to deliver our mission in the future. Our organisational development has three main pillars:

• Embedding a new strategy and effective decision-making around its implementation
• A programme to transform our digital and data capabilities
• Embedding new organisational values and a re-energised common approach to people management and development

This is a varied role that requires a logical and thoughtful approach to multiple work streams with rigour and purpose in a timely and professional manner. We celebrate innovation and this role would suit someone who is excited by making systems work well, suggesting recommendations for adaptation and improvement, and who is comfortable with working across multiple teams, stakeholders and deadlines.

We are committed to every team member’s learning and development which makes this role well suited to someone who is keen and curious to learn new things and develop new skills.

What you will do

Effective project management of key elements of the “Essentials” data and digital transformation programme:

• Support the Managing Director – Transformation in the standing up and continuous operation of a Minimum Viable Governance framework, ensuring adherence to the protocols you establish.
• Drive Iterative Planning & Adjustment: Maintain and continuously update the integrated programme plan, rapidly facilitating adjustments in project direction and scope as learnings emerge from Workstream Leads and the investment team.
• Act as the dedicated PMO Execution Lead for the entire Essentials Programme, providing centralised control, reporting, and rigour across all five Workstreams.
• Supporting the Managing Director – Transformation and the leads of all the programme workstreams in co-ordinating activities and keeping the whole programme on track
• Establishing and operating systems to track the realisation of benefits from the programme
• Ensuring that key choices and decisions are escalated to the right forums at the right time
• Establish effective technology and systems to support programme management

Effective project management of strategy implementation:

• Supporting the Managing Director – Strategy operationalising key aspects of our 2026-30 strategy
• Establishing and embedding systems within teams to track and the progress of priority projects and cross-BSC initiatives aligned to our new strategy
• Establishing and operating a quarterly process for reviewing progress against goals for priority projects to support effective prioritisation and allocation of resources in line with organisational priorities  
• Working with the Strategy MD to ensure effective communication around strategy implementation, progress and decision making across the senior team

Effective management of people initiatives:

• Supporting the Managing Director – People and Talent in the roll-out of a revised “BSC Way” of people management and new BSC values – helping co-ordinate and sequence activities
• Supporting the People and Talent team in implementing effective tracking and management systems for reporting on progress
• Supporting the Senior Management Team EDI Champion in leading the Equity, Diversity and Inclusion Steering Group to drive our EDI work and report on its progress

Integration Management & Investment Alignment:

• Serve as the central liaison and integration manager Investment Team projects
• Enforce Transformation Standards: Proactively ensure the cross-company project delivery aligns with the Essential Programme strategy to maintain programme coherence.

What you will bring

Qualifications & Experience

Essential:

• Experience operating within a rapidly maturing PMO environment, specifically acting   as the execution support function for a senior transformation leader.
• Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace
• Experience of supporting change management processes and projects
• Demonstrable commitment to improving people’s lives in the UK.
• Demonstrable experience of strong stakeholder management and interpersonal skills
• Experience and confidence using technology (and AI tools) to enable effective project delivery.
• Confident and competent use of Microsoft Office

Desirable:

• Experience of working within the financial services, charity or social enterprise sector
• Experience of technology-enabled change programmes and/or HR/people development programmes
• Experience of broader software platforms, for example Salesforce CRM and project management tools

Skills, Abilities and Attributes

• Excellent project management, time management and organisation skills
• Operational Rigour & Governance Execution: Proven ability to implement and enforce project controls (risk, issues, decisions, reporting) defined by senior leadership, ensuring compliance across workstreams.
• Data-Driven - Exceptional skill in collecting, synthesising, and visually representing project data (progress, risk, benefits) to support effective leadership team decision-making.
• Influence without Authority: Superior skill in managing senior stakeholders, including the five Workstream Leads and the Investment Project Manager, to ensure adherence to standards and timely delivery of inputs
• A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally
• Enthusiastic, proactive and curious to learn new things and develop new skills
• High levels of accuracy and attention to detail
• Strong research and analytical skills
• Good at finding innovative solutions to problems
• Excellent judgement, discretion and utmost integrity
• Excellent written and oral communication skills
• Prioritises effectively and takes ownership of tasks
• Flexible & thrives in a dynamic and varied role

Embody Better Society Capital core values:

Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Candidates need to have the existing right to work in the UK

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Krystle De Guzman (Talent Acquisition & Development Officer) on kdeguzman@bettersocietycapital.com